Privacy Policy
FSG Photography
Effective Date: 26 August 2026
1. Introduction
FSG Photography ("FSG Photography", "we", "us", or "our") is a sole proprietorship based in Durban, KwaZulu-Natal, South Africa.
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Protection of Personal Information Act, 2013 ("POPIA"), as well as other applicable South African laws.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, submit an enquiry, request a quotation, purchase products or otherwise engage with FSG Photography.
By using this website or providing us with your personal information, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name and surname
Email address
Contact number
Company or organisation name (where applicable)
Delivery details (where applicable)
Information submitted through contact forms
Information provided when requesting quotations or making enquiries
Correspondence exchanged between you and FSG Photography
We may also automatically collect limited technical information when you visit our website, including:
IP address
Browser type and version
Device information
Date and time of website visits
Pages visited
Website usage information
3. How We Use Your Information
We collect and process personal information for legitimate business purposes, including:
Responding to enquiries and requests
Preparing and providing quotations
Communicating regarding photography services and products
Processing and fulfilling customer orders
Arranging collection or delivery of products
Maintaining business and client records
Improving our website and customer experience
Complying with legal, regulatory and accounting obligations
We will only use personal information for purposes that are lawful, reasonable and relevant to our business activities.
4. Legal Basis for Processing
FSG Photography processes personal information where:
You have provided your consent;
Processing is necessary to provide products or services requested by you;
Processing is necessary to fulfil contractual obligations;
Processing is required by law; or
Processing is necessary for our legitimate business interests.
5. Sharing of Personal Information
FSG Photography does not sell, rent or trade personal information to third parties.
Personal information may be shared only where reasonably necessary with:
Professional advisers such as accountants or legal advisers
Delivery and courier service providers
Technology and website service providers
Regulatory, law enforcement or government authorities where required by law
Any third parties engaged by FSG Photography are expected to maintain appropriate confidentiality and security measures.
6. Storage and Protection of Information
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Misuse
Disclosure
Alteration
Destruction
While we strive to safeguard information, no electronic transmission or storage system can be guaranteed to be completely secure. Users provide information at their own risk.
7. Website Analytics and Cookies
This website may use cookies and similar technologies necessary for website functionality and performance.
Cookies may be used to:
Enhance user experience
Improve website functionality
Understand website traffic patterns
Maintain website security and performance
Most web browsers allow users to manage or disable cookies through their browser settings.
FSG Photography does not currently utilise advertising tracking technologies such as Meta Pixel for marketing purposes.
8. Direct Marketing
FSG Photography does not currently operate a mailing list or newsletter subscription service.
Should direct marketing activities be introduced in future, personal information will only be used where permitted by law and, where required, with your consent.
You will always have the opportunity to opt out of receiving marketing communications.
9. Retention of Personal Information
Personal information will only be retained for as long as reasonably necessary to:
Fulfil the purpose for which it was collected;
Maintain business records;
Comply with legal, tax and accounting obligations;
Resolve disputes; or
Enforce agreements.
When information is no longer required, it will be securely deleted, destroyed or anonymised where appropriate.
10. Your Rights
Subject to applicable law, you have the right to:
Request access to your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of personal information where legally permissible;
Object to certain processing activities;
Withdraw consent where processing is based on consent;
Submit a complaint to the Information Regulator of South Africa.
Requests regarding personal information may be submitted using the contact details provided below.
11. Third-Party Websites
This website may contain links to third-party websites or resources.
FSG Photography is not responsible for the privacy practices, content or security of third-party websites and encourages users to review the privacy policies of those sites separately.
12. Children's Privacy
FSG Photography does not knowingly collect personal information from children without the consent and involvement of a parent or legal guardian.
If we become aware that personal information of a child has been collected inappropriately, we will take reasonable steps to remove such information.
13. Changes to this Privacy Policy
FSG Photography reserves the right to amend this Privacy Policy from time to time.
Any updates will be published on this page together with the revised effective date. Continued use of the website following changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
For any questions regarding this Privacy Policy or the processing of your personal information, please contact:
FSG Photography
Email: fsgphotography1@gmail.com