Returns & Refunds

Non-Refundable Orders

Because many photographic prints are produced to order, all sales are final once production has commenced.

Damaged Items

If a print arrives damaged:

  • Notify FSG Photography within 7 days.

  • Provide photographs of the damage.

A replacement may be arranged at FSG Photography's discretion.

Incorrect Orders

If FSG Photography delivers the wrong print or size, a replacement will be arranged.

Change of Mind

No refunds or exchanges are offered for:

  • Change of mind

  • Incorrect size selection

  • Incorrect photograph selection

  • Colour variations resulting from screen settings